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Guest Room
35 sq.m / 377 sq.ft.
Its luxuriously furnished, giving it a spacious and inviting atmosphere. It features a lavish king or twin beds, coffee lounge table, in-room business facilities, internet service and a digital safe. The room fashions a private 3 or 4 piece, en-suite marble bathroom.
One King, One Queen or Two Twin Beds
30 sq.m / 323 sq.ft.
One King, One Queen, or Two Twin Beds
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Check-in 12:00 p.m. - Check-out 10:00 a.m.
The closest airports to Fairmont The Norfolk are Jomo Kenyatta International Airport (NBO) and Wilson Airport (WIL). Jomo Kenyatta International Airport, Nairobi's primary airport, is located 20 kms away from Fairmont The Norfolk. Wilson Airport is located 15 km from the hotel.
We provide a service of taxi from both airports to Fairmont the Norfolk for $ 55 one way.Fairmont The Norfolk is situated only 3 km from the heart of the city centre, 5 km from the Nairobi Railway Station, 3 km from the main convention center and trade fair grounds.
A revitalizing spa retreat in the heart of Nairobi.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
Exchange your vows at Fairmont The Norfolk steeped in unrivalled rich heritage and luxury.
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10 well-appointed meeting spaces of various sizes including an elegant ballroom to host meetings, conferences, launch of a product...
Our experienced team will help to orchestrate a seamless and memorable experience to start your lives together.
Total number of slides:
4.7/5
Reviewed 2023-08-11
Attentive staff. Clean, top security
Everything about our stay was good, but I'd like to focus on how kind and friendly every single member of the staff was. My colleague and I travel a lot for work and for personal reasons, and we both remarked that the Norfolk had among the warmest and most welcoming staff of any hotel we've ever stayed at. Thank you so much for your hospitality!
Reviewed 2023-08-10
Reviewed 2023-08-09
We booked via booking.com and stay was charged well before arrival. On check-in an amount of $1600 was charged on the card again which the front office staff said was for extras! Excessive amount for two night stay. On check out a bill was presented which re-charged for the rooms which were already paid for!! I protested. Not even an apology. I then insisted that they reverse the hold of $1600 immediately. Was told they needed another POS. Took them 45 mins to do so. Because this hold was done on my local card I am now paying for loss of exchange twice !!
Reviewed 2023-08-08
I had very high expectations of the Fairmont Norfolk as I had visited two other Fairmont properties in Kenya on this trip. Both other properties - Mount Kenya Safari Club and Mara Safari Club were exceptional in every way. However, the Norfolk really let down the side. Dated rooms (stained coffee tables, ripped lampshades), the absence of any coherent concierge were just some of the things that bothered me. I am a frequent traveler to Nairobi for work and at this price point there are far better properties such as the Villa Rosa Kempinski, Radisson Blu and Sankarra to name a few.
Reviewed 2023-08-07
The staff were super friendly and professional. Very clean and I loved the meals prepared for the buffet.
The Norfolk staff went above and beyond to be helpful to my team and make our work trip a success.
Reviewed 2023-08-06
Booked through Tour Compass, never expected such a high standard of service and comfort. Brilliant
Reviewed 2023-08-05
Room was clean, staff curteous and meals were good
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